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Quality Policy

KUDO Accounting is committed to providing high-quality digital accounting services, business solutions, and continuous support, along with training opportunities. Our Quality Policy reflects our dedication to meeting and exceeding customer expectations in compliance with the ISO 9001:2015 requirements. To ensure this, our services undergo a series of checks monitored by our competent project management team, the ISO Leadership Team and other key personnel involved in operational processes and training.

Our commitment to quality is further demonstrated through regular internal audits and evaluations by external certification bodies. These processes help us continuously improve our services and maintain the highest quality standards.

To effectively achieve our Quality Policy, KUDO Accounting is committed to:

  • Client-Centric Approach: We prioritize the interests and goals of our clients by understanding their unique needs. We ensure that our solutions and services fully meet the requirements of their businesses, keeping communication lines open and actively listening to their feedback.
  • Compliance and Best Practices: We adhere to the ISO 9001:2015 requirements and continuously improve our quality management system. Our team is dedicated to using industry best practices and staying updated with the latest technological developments and tax regulations.
  • Competent and Trained Staff: We invest in the professional development of our team to enhance their knowledge and expertise. Our staff members are highly skilled in providing accurate financial advice and recommending the best solutions to meet the needs of our clients.
  • Prompt and Reliable Services: We understand the value of speed in addressing client requests. Our procedures are designed to deliver services promptly while ensuring accuracy and timeliness. Our goal is to provide reliable business management solutions and other agreed services efficiently.
  • Data Confidentiality and Security: We manage our clients’ financial information with the strictest confidentiality and maximum data security based on the requirements of ISO/IEC 27001:2022. Our commitment to safeguarding sensitive information fosters client trust and ensures the confidentiality of their financial data.
  • Continuous Improvement: We regularly monitor and evaluate our operations and performance to identify areas for growth. We stay ahead of market trends, providing greater value to our clients by continuously improving our services and solutions.
  • Regulatory Compliance: We ensure that our services and solutions comply with all applicable laws, regulations, and industry standards. Our offerings are designed in accordance with the precise specifications outlined by relevant authorities.

We promote a culture of excellence, integrity, and professionalism through our Quality Policy.

Additionally, the Integrated Management System (IMS) at KUDO Accounting is aligned with ISO/IEC 27001:2022 requirements, integrated into our Quality Management System (QMS).

The management of KUDO Accounting is responsible for ensuring that the Quality Management System Policy:

  • Is appropriate for the organization’s purpose;
  • Includes a continuous commitment to improve the effectiveness of the Integrated Management System, ensuring compliance with laws, regulations, administrative guidelines, and applicable standards;
  • Establishes a framework for setting and reviewing quality management system objectives;
  • Is communicated regularly within management and understood throughout the organization; and
  • Is reviewed periodically to ensure its continued suitability.

The ISO Team is responsible for ensuring that the Quality Management System Policy (QMS) is reviewed as part of the Management Review Process.

KUDO Accounting offers expert bookkeeping and accounting offshoring solutions in Southeast Europe tailored to meet the unique needs of US Accounting firms.
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Terms and Conditions

1. Introduction

Welcome to KUDO’s Training, Conference and Bootcamp program. By registering for our training or bootcamp, you agree to abide by the following Terms & Conditions, which set forth the rules and guidelines for participation. Please read these Terms & Conditions carefully before enrolling. If you do not agree with any part of these terms, please refrain from registering.

2. Eligibility
  1. To enroll in our training and bootcamp, you must be at least 18 years old.
  2. You must possess basic proficiency in English, both written and spoken.
  3. Candidates must meet any additional prerequisites outlined in the specific course descriptions.
3. Registration and Payment
  1. Registration for KUDO training, conference and bootcamp is completed through our official website or authorized registration platforms.
  2. Full payment of the course fee must be made prior to the start date, unless otherwise agreed upon in writing by KUDO.
  3. Payment is accepted via bank transfer, credit card, or other methods specified on the registration page.
  4. A candidate’s registration is confirmed only upon receipt of payment and acknowledgment by KUDO.
4. Cancellation and Refund Policy
  1. KUDO does not offer refunds for cancellations or non-attendance for any training or bootcamp sessions.
  2. If a participant notifies KUDO of their inability to attend at least 14 days before the start date of the training, conference or bootcamp, the full registration fee can be credited toward any upcoming KUDO programs within the next 12 months.
  3. Cancellations made less than 14 days before the start of the training or bootcamp, as well as non-attendance without prior notification, will result in the loss of the registration fee. However, candidates may transfer their registration to another individual if they are unable to attend. No credits will be permitted in these cases.
  4. KUDO reserves the right to cancel or reschedule training, conference and bootcamp sessions. In such cases, participants will receive a full credit to use for future KUDO programs. No monetary refunds will be issued.
  5. By registering for the training or bootcamp, participants acknowledge and accept this cancellation and refund policy.
5. Attendance and Certification
  1. Candidates are required to attend at least 80% of the scheduled sessions to be eligible for certification.
  2. Certification will be issued based on successful completion of the training/conference/bootcamp, assessments, and final evaluations.
  3. KUDO reserves the right to deny certification to any candidate who fails to meet the minimum performance criteria or violates these Terms & Conditions.
6. Code of Conduct
  1. Candidates are expected to conduct themselves in a professional and respectful manner throughout the training and bootcamp.
  2. Harassment, discrimination, or disruptive behavior will not be tolerated and may result in immediate removal from the program without a refund.
  3. Any use of illegal substances, alcohol, or prohibited items during the training or bootcamp is strictly prohibited.
7. Intellectual Property
  1. All course materials, content, and resources provided by KUDO are the intellectual property of KUDO and are protected by copyright laws.
  2. Candidates may not reproduce, distribute, or share any of the course materials without prior written consent from KUDO.
  3. Access to course materials is provided solely for personal use and learning purposes.
8. Data Protection and Privacy
  1. KUDO respects the privacy of its candidates and is committed to protecting personal information.
  2. Any personal data collected during the registration process will be used solely for communication, program management, and certification purposes.
  3. By registering, you agree to allow KUDO to use your contact information to communicate updates, course information, and relevant opportunities.
9. Limitation of Liability
  1. KUDO shall not be held liable for any damages, loss, or injury resulting from participation in its training or bootcamp, except in cases of gross negligence or intentional misconduct by KUDO staff.
  2. KUDO is not responsible for any technical issues, delays, or disruptions that may affect access to online sessions or materials.
10. Amendments
  1. KUDO reserves the right to modify or amend these Terms & Conditions at any time.
11. Governing Law and Jurisdiction
  1. These Terms & Conditions are governed by and construed in accordance with the laws of the Republic of Kosovo.
  2. Any disputes arising from these Terms & Conditions shall be subject to the exclusive jurisdiction of the courts of the Republic of Kosovo.
12. Contact Information

For any questions or concerns regarding these Terms & Conditions, please contact us at:

Email: [email protected]

By proceeding with registration, you confirm that you have read, understood, and agree to comply with these Terms & Conditions.